Our Social Responsibility

We are passionate about our Social Responsibility to clients, staff, the wider community, the care sector and the environment.

We support and care for clients as individuals, with respect and with dignity and focus on enriching lives and our social responsibility to staff was recognised nationally when we achieved Investors in People Gold award.

For the community we offer flexible care that’s just right - whether that’s care at home, residential care or 24 hour nursing care - we offer the right care, at right time, in right place. We also offer free training to family carers and train local school students on an introduction to Health and Social Care.

We believe we have a social responsibility the environment, run our business in a sustainable manner and have been awarded a prestigious Green Dragon environmental standard level 3. We have reduced our carbon footprint by for example changing to wheat-made paper, energy saving bulbs, dual flush toilets, automatic battery-operated washbasins to prevent taps being left running, rain water harvesting for our gardening needs and on new builds will look at grey water flushing. We have even put up bird boxes and encouraged the introduction of butterflies and our work based and in-house training facilities means staff do not need to drive to off-site training centres.

We support charities near and far, from local hospice charities to schools and an orphanage in Kenya. We are Welsh National Opera champions and sponsor the WNO Singing Doctors, Halle Orchestra projects, local sports clubs and charity film nights. We are committed to supporting people of all ages coming to work in care and support the Princes Trust and the ‘truth about youth’ project. In 2014 these young people held a community tea dance with us to celebrate the end of their successful training.

We are strong supporters of the Purple Angel Campaign to raise awareness of dementia within the community and our Enrichment Project Leader, Tracey Green, has written and recorded a song for the Purple Angel campaign › with lyrics from poems that Norman Mc Namara, Purple Angel campaign founder, wrote.

Our social responsibility to the Care Sector has been about leading the way in many areas - being the 1st care organisation to gain BS5750 (now ISO) and to have an artist in residence and an RCN learning centre. We have also been instrumental in setting up Care Forum Wales, the Wales Care Awards to recognise the wonderful job many Care Staff do and the Academy of Care Practitioners to support & professionalise the sector.

You can review our Environmental Policy Statement and Objectives on the attached pdfs :-

Objectives and Targets ›
Sustainability Policy and Procedures ›

A short film of Mario receiving honorary fellowship from Glyndwr University