Provider summary
Provider summary: Pendine Park Care Organisation Ltd
| The provider was registered on: |
28/01/2019 |
| The following lists the provider conditions: |
There are no conditions associated to the provider |
Training and workforce planning arrangements
Training and workforce planning arrangements: Pendine Park Care Organisation Ltd
| Arrangements in place during the last financial year for identifying, planning and meeting the training needs of staff employed by the service provider. |
Overseen by our Academy monthly MI informs QOCR/meetings to focus training strategies ensuring sufficient/appropriate skills/knowledge/key roles meet residents/company needs & enrich lives. Individual training is identified & embedded through our induction & mandatory program & delivered through toolkits including policies, procedures, knowledge & specialist toolkits. Handbooks support vertical & horizontal career progression. We access external training/quals & assess through expert witnesses. |
| Arrangements in place during the last financial year for the recruitment and retention of staff employed by the service provider. |
RMs manage staffing requirements - recruitment/retention/active bank staff. We have not used Agency. We advertise on our website & across sites/social media. Staff retention is managed through induction/training/development/progression. We review turnover rates, exit interviews and absences. Recruitment follows rigorous regulatory fitness for work practices. Induction includes All about Pendine (values/cultures/vision), mandatory and job role specific including individual reviews. |
Regulated services delivered by this provider
Regulated services delivered by this provider: Pendine Park Care Organisation Ltd
| Service name |
Service type |
Type of care |
| Gwern Alyn Care Home |
Care Home Service |
Adults Without Nursing |
| Highfield Care Home |
Care Home Service |
Adults With Nursing |
| Hillbury House Care Home |
Care Home Service |
Adults Without Nursing |
| Bryn Seiont Newydd |
Care Home Service |
Adults With Nursing |
| Bodlondeb Care Home |
Care Home Service |
Adults With Nursing |
| Pen Y Bryn Care Home |
Care Home Service |
Adults With Nursing |
Service summary
Pen Y Bryn Care Home: Service summary
| Service Type |
Care Home Service |
| Type of Care |
Adults With Nursing |
| Approval Date |
31/01/2019 |
| Maximum number of places |
70 |
| Service Conditions |
- The responsible individual for this service is Mario Franz Kreft MBE
- A maximum of 70 individuals can be accommodated at this service
- Pendine Park Care Organisation Ltd is registered to provide a Care Home Service at Pen Y Bryn Care Home,Summerhill Road, Wrexham LL114YE
|
| How many people in total did the service provide care and support to during the last financial year? |
111 |
Service management
Pen Y Bryn Care Home: Service management
| Responsible Individual(s) |
Mario Kreft MBE |
| Manager(s) |
Tracey Cuthill |
Languages used at the service
Pen Y Bryn Care Home: Languages used at the service
| What is the main language through which the service is provided? |
English |
| Other languages used in the provision of the service |
There are no other languages used at the service |
| Non-verbal communication methods used at the service |
There are no non verbal communication methods used at the service |
Service facilities and accommodation
- Access to minibus or other transport
- Activities room (Art, Music, Games, Computers, etc.)
- Close to local shops / amenities
- Garden(s)
- Hairdressing / beauty services
- Internet access
- Laundry service
- Lifts
- Near public transport
- Number of bathrooms with assisted bathing facilities: 4
- Number of bedrooms with en‑suite facilities: 70
- Number of communal lounges: 7
- Number of dining rooms: 7
- Number of shared bedrooms: 0
- Number of single bedrooms: 70
- On‑site parking
- Outdoor seating / entertainment area
- Pet friendly (or by arrangement)
- Phone point
- Quiet areas
- Residents’ kitchenette / communal kitchen
- Semi‑independent flat
- TV point
- Wheelchair access
- Wildlife / domesticated animals
- Woodland / ponds
Engagement with people using the service
Senior management are accessible and open to consultation and promote positive relationships with residents, families/representatives, staff, commissioners, regulators, professional bodies, visiting professionals. A range of engagement opportunities exist for staff, residents/representatives and are wide and varied. Voices are heard in a range of ways and are collated in the QOCR. Arrangements exist to ensure residents/representatives co-produce and contribute to our Care Planning process, and they, staff, and related stakeholders are consulted and informed of the service through Care and Support Planning for the mind, body, and soul; Engagement in care planning, risk assessments, and reviews; Triangulated Primary Care & Support Plan Quality Reviews; Care & Support Plan audits and Medication reviews; NRI/SRI visits; Client surveys; Representative Groups’ activity; Staff engagement; Staff surveys and supervisions; Staff/Manager/Other Dept contributions on QOCR; Social Media activity.
Compliance and quality statement
Not Inspected - Strong Internal Checks
Although we were not inspected by Care Inspectorate Wales during the reporting period, we regularly review the care and support we provide. These reviews give us confidence people are receiving safe, person-centred care which meets their needs and supports their wellbeing.
We are confident our service meets the standards set out under section 27(1) of the 2016 Act.
Fees charged by the service
Pen Y Bryn Care Home: Fees charged by the service
| The minimum weekly fee payable during the last financial year? |
£1228.64 |
| The maximum weekly fee payable during the last financial year? |
£6012.57 |
Complaints processed by the service
Pen Y Bryn Care Home: Complaints processed by the service
| Total number of formal complaints made during the last financial year |
1 |
| Number of active complaints outstanding |
0 |
| Number of complaints upheld |
0 |
| Number of complaints partially upheld |
0 |
| Number of complaints not upheld |
1 |
Staff working at the service
Pen Y Bryn Care Home: Staff summary
| The total number of full time equivalent posts at the service (as at 31 March) |
115 |
| 1 |
0 |
| 1 |
0 |
| 11 |
0 |
| 71 |
0 |
| 8 |
0 |
| 13 |
0 |
| 21 |
1 |
| Manager |
All staff have completed |
All staff have completed |
| Deputy Manager |
All staff have completed |
All staff have completed |
| Supervisory Staff (not providing direct care) |
All staff have completed |
All staff have completed |
| Nursing Assistant / Auxiliary Nurse |
Working towards all staff completing |
All staff have completed |
| Registered Nurse (1+ Years in Practice) |
All staff have completed |
Working towards all staff completing |
| Domestic staff |
All staff have completed |
All staff have completed |
| Catering staff |
Working towards all staff completing |
Working towards all staff completing |
| Manager |
All staff have completed |
All staff have completed |
| Deputy Manager |
All staff have completed |
All staff have completed |
| Supervisory Staff (not providing direct care) |
All staff have completed |
All staff have completed |
| Nursing Assistant / Auxiliary Nurse |
Working towards all staff completing |
All staff have completed |
| Registered Nurse (1+ Years in Practice) |
All staff have completed |
Working towards all staff completing |
| Domestic staff |
All staff have completed |
All staff have completed |
| Catering staff |
Working towards all staff completing |
Working towards all staff completing |
| Manager |
All staff have completed |
All staff have completed |
| Deputy Manager |
All staff have completed |
All staff have completed |
| Supervisory Staff (not providing direct care) |
All staff have completed |
All staff have completed |
| Nursing Assistant / Auxiliary Nurse |
All staff have completed |
All staff have completed |
| Registered Nurse (1+ Years in Practice) |
Working towards all staff completing |
Working towards all staff completing |
| Domestic staff |
All staff have completed |
All staff have completed |
| Catering staff |
Working towards all staff completing |
Working towards all staff completing |
| Manager |
All staff have completed |
All staff have completed |
| Deputy Manager |
All staff have completed |
All staff have completed |
| Supervisory Staff (not providing direct care) |
All staff have completed |
Working towards all staff completing |
| Nursing Assistant / Auxiliary Nurse |
Working towards all staff completing |
Working towards all staff completing |
| Registered Nurse (1+ Years in Practice) |
All staff have completed |
Working towards all staff completing |
| Domestic staff |
Not relevant to this staff group |
Working towards all staff completing |
| Catering staff |
Not relevant to this staff group |
Working towards all staff completing |
| Manager |
All staff have completed |
All staff have completed |
| Deputy Manager |
All staff have completed |
All staff have completed |
| Supervisory Staff (not providing direct care) |
Working towards all staff completing |
All staff have completed |
| Nursing Assistant / Auxiliary Nurse |
Working towards all staff completing |
All staff have completed |
| Registered Nurse (1+ Years in Practice) |
Working towards all staff completing |
Working towards all staff completing |
| Domestic staff |
Working towards all staff completing |
Working towards all staff completing |
| Catering staff |
Working towards all staff completing |
Working towards all staff completing |
| Manager |
1 |
0 |
0 |
| Deputy Manager |
1 |
0 |
0 |
| Supervisory Staff (not providing direct care) |
11 |
0 |
0 |
| Nursing Assistant / Auxiliary Nurse |
65 |
0 |
0 |
| Registered Nurse (1+ Years in Practice) |
5 |
0 |
0 |
| Domestic staff |
13 |
0 |
0 |
| Catering staff |
21 |
0 |
0 |
| Manager |
0 |
0 |
| Deputy Manager |
0 |
0 |
| Supervisory Staff (not providing direct care) |
0 |
0 |
| Nursing Assistant / Auxiliary Nurse |
6 |
0 |
| Registered Nurse (1+ Years in Practice) |
3 |
0 |
| Domestic staff |
0 |
0 |
| Catering staff |
0 |
0 |
| 1 |
0 |
| 1 |
0 |
| 8 |
3 |
| 37 |
34 |
| 5 |
3 |
| 1 |
12 |
| 13 |
8 |
| Manager |
1 |
0 |
| Deputy Manager |
1 |
0 |
| Supervisory Staff (not providing direct care) |
11 |
0 |
| Nursing Assistant / Auxiliary Nurse |
42 |
0 |
| Registered Nurse (1+ Years in Practice) |
8 |
0 |
| Domestic staff |
0 |
0 |
| Catering staff |
0 |
0 |
| Manager |
0 |
0 |
| Deputy Manager |
0 |
0 |
| Supervisory Staff (not providing direct care) |
0 |
0 |
| Nursing Assistant / Auxiliary Nurse |
6 |
0 |
| Registered Nurse (1+ Years in Practice) |
0 |
0 |
| Domestic staff |
0 |
13 |
| Catering staff |
0 |
21 |
| Nursing Assistant / Auxiliary Nurse |
07:30-14:00, 15 staff
14:00-21:00, 14 staff
21:00-07:30, 6 staff |
| Registered Nurse (1+ Years in Practice) |
07:30-14:00, 5 staff
14:00-21:00, 5 staff
21:00-07:30, 2 staff |
Service summary
Highfield Care Home: Service summary
| Service Type |
Care Home Service |
| Type of Care |
Adults With Nursing |
| Approval Date |
31/01/2019 |
| Maximum number of places |
112 |
| Service Conditions |
- The responsible individual for this service is Mario Franz Kreft MBE
- A maximum of 112 individuals can be accommodated at this service
- Pendine Park Care Organisation Ltd is registered to provide a Care Home Service at Highfield Care Home, Pendine Park, Summerhill Road, Wrexham LL11 4YE
|
| How many people in total did the service provide care and support to during the last financial year? |
191 |
Service management
Highfield Care Home: Service management
| Responsible Individual(s) |
Mario Kreft MBE |
| Manager(s) |
Tracey Smith |
Languages used at the service
Highfield Care Home: Languages used at the service
| What is the main language through which the service is provided? |
English |
| Other languages used in the provision of the service |
There are no other languages used at the service |
| Non-verbal communication methods used at the service |
There are no non verbal communication methods used at the service |
Service facilities and accommodation
- Access to minibus or other transport
- Activities room (Art, Music, Games, Computers, etc.)
- Close to local shops / amenities
- Garden(s)
- Hairdressing / beauty services
- Internet access
- Laundry service
- Lifts
- Near public transport
- Number of bathrooms with assisted bathing facilities: 3
- Number of bedrooms with en‑suite facilities: 96
- Number of communal lounges: 16
- Number of dining rooms: 6
- Number of shared bedrooms: 8
- Number of single bedrooms: 96
- On‑site parking
- Outdoor seating / entertainment area
- Pet friendly (or by arrangement)
- Phone point
- Quiet areas
- Residents’ kitchenette / communal kitchen
- TV point
- Wheelchair access
- Wildlife / domesticated animals
- Woodland / ponds
Engagement with people using the service
Senior management are accessible and open to consultation and promote positive relationships with residents, families/representatives, staff, commissioners, regulators, professional bodies, visiting professionals. A range of engagement opportunities exist for staff, residents/representatives and are wide and varied. Voices are heard in a range of ways and are collated in the QOCR. Arrangements exist to ensure residents/representatives co-produce and contribute to our Care Planning process, and they, staff, and related stakeholders are consulted and informed of the service through Care and Support Planning for the mind, body, and soul; Engagement in care planning, risk assessments, and reviews; Triangulated Primary Care & Support Plan Quality Reviews; Care & Support Plan audits and Medication reviews; NRI/SRI visits; Client surveys; Representative Groups’ activity; Staff engagement; Staff surveys and supervisions; Staff/Manager/Other Dept contributions on QOCR; Social Media activity.
Compliance and quality statement
Inspected - Delivering Quality Care
During the reporting period, Care Inspectorate Wales visited our service. We're proud their findings show we provide safe, effective, and supportive care for the people who use our services, meeting the required standards under section 27(1) of the Regulation and Inspection of Social Care (Wales) Act 2016.
We also carry out regular reviews to make sure the care and support we offer continues to meet people's needs and helps them achieve positive outcomes.
Fees charged by the service
Highfield Care Home: Fees charged by the service
| The minimum weekly fee payable during the last financial year? |
£1228.64 |
| The maximum weekly fee payable during the last financial year? |
£8360.77 |
Complaints processed by the service
Highfield Care Home: Complaints processed by the service
| Total number of formal complaints made during the last financial year |
3 |
| Number of active complaints outstanding |
0 |
| Number of complaints upheld |
0 |
| Number of complaints partially upheld |
1 |
| Number of complaints not upheld |
2 |
Staff working at the service
Highfield Care Home: Staff summary
| The total number of full time equivalent posts at the service (as at 31 March) |
150 |
| 1 |
0 |
| 2 |
0 |
| 4 |
0 |
| 92 |
0 |
| 1 |
0 |
| 19 |
0 |
| 16 |
0 |
| 21 |
1 |
| Manager |
All staff have completed |
All staff have completed |
| Deputy Manager |
All staff have completed |
All staff have completed |
| Supervisory Staff (not providing direct care) |
All staff have completed |
All staff have completed |
| Nursing Assistant / Auxiliary Nurse |
Working towards all staff completing |
Working towards all staff completing |
| Registered Nurse (First Year in Practice) |
All staff have completed |
All staff have completed |
| Registered Nurse (1+ Years in Practice) |
All staff have completed |
All staff have completed |
| Domestic staff |
Working towards all staff completing |
Working towards all staff completing |
| Catering staff |
Working towards all staff completing |
Working towards all staff completing |
| Manager |
All staff have completed |
All staff have completed |
| Deputy Manager |
All staff have completed |
All staff have completed |
| Supervisory Staff (not providing direct care) |
All staff have completed |
All staff have completed |
| Nursing Assistant / Auxiliary Nurse |
Working towards all staff completing |
Working towards all staff completing |
| Registered Nurse (First Year in Practice) |
All staff have completed |
All staff have completed |
| Registered Nurse (1+ Years in Practice) |
All staff have completed |
All staff have completed |
| Domestic staff |
Working towards all staff completing |
Working towards all staff completing |
| Catering staff |
Working towards all staff completing |
Working towards all staff completing |
| Manager |
All staff have completed |
All staff have completed |
| Deputy Manager |
All staff have completed |
All staff have completed |
| Supervisory Staff (not providing direct care) |
All staff have completed |
All staff have completed |
| Nursing Assistant / Auxiliary Nurse |
Working towards all staff completing |
Working towards all staff completing |
| Registered Nurse (First Year in Practice) |
All staff have completed |
All staff have completed |
| Registered Nurse (1+ Years in Practice) |
All staff have completed |
All staff have completed |
| Domestic staff |
All staff have completed |
Working towards all staff completing |
| Catering staff |
Working towards all staff completing |
Working towards all staff completing |
| Manager |
All staff have completed |
All staff have completed |
| Deputy Manager |
All staff have completed |
All staff have completed |
| Supervisory Staff (not providing direct care) |
All staff have completed |
All staff have completed |
| Nursing Assistant / Auxiliary Nurse |
Working towards all staff completing |
Working towards all staff completing |
| Registered Nurse (First Year in Practice) |
All staff have completed |
All staff have completed |
| Registered Nurse (1+ Years in Practice) |
All staff have completed |
All staff have completed |
| Domestic staff |
Not relevant to this staff group |
Working towards all staff completing |
| Catering staff |
Not relevant to this staff group |
Working towards all staff completing |
| Manager |
All staff have completed |
All staff have completed |
| Deputy Manager |
All staff have completed |
All staff have completed |
| Supervisory Staff (not providing direct care) |
All staff have completed |
All staff have completed |
| Nursing Assistant / Auxiliary Nurse |
Working towards all staff completing |
Working towards all staff completing |
| Registered Nurse (First Year in Practice) |
All staff have completed |
All staff have completed |
| Registered Nurse (1+ Years in Practice) |
All staff have completed |
All staff have completed |
| Domestic staff |
Working towards all staff completing |
Working towards all staff completing |
| Catering staff |
Working towards all staff completing |
Working towards all staff completing |
| Manager |
1 |
0 |
0 |
| Deputy Manager |
2 |
0 |
0 |
| Supervisory Staff (not providing direct care) |
4 |
0 |
0 |
| Nursing Assistant / Auxiliary Nurse |
88 |
0 |
0 |
| Registered Nurse (First Year in Practice) |
1 |
0 |
0 |
| Registered Nurse (1+ Years in Practice) |
16 |
0 |
0 |
| Domestic staff |
16 |
0 |
0 |
| Catering staff |
21 |
0 |
0 |
| Manager |
0 |
0 |
| Deputy Manager |
0 |
0 |
| Supervisory Staff (not providing direct care) |
0 |
0 |
| Nursing Assistant / Auxiliary Nurse |
4 |
0 |
| Registered Nurse (First Year in Practice) |
0 |
0 |
| Registered Nurse (1+ Years in Practice) |
3 |
0 |
| Domestic staff |
0 |
0 |
| Catering staff |
0 |
0 |
| 1 |
0 |
| 1 |
1 |
| 4 |
0 |
| 57 |
35 |
| 1 |
0 |
| 13 |
6 |
| 1 |
15 |
| 13 |
8 |
| Manager |
1 |
0 |
| Deputy Manager |
2 |
0 |
| Supervisory Staff (not providing direct care) |
4 |
0 |
| Nursing Assistant / Auxiliary Nurse |
30 |
0 |
| Registered Nurse (First Year in Practice) |
1 |
0 |
| Registered Nurse (1+ Years in Practice) |
19 |
0 |
| Domestic staff |
0 |
0 |
| Catering staff |
0 |
0 |
| Manager |
0 |
0 |
| Deputy Manager |
0 |
0 |
| Supervisory Staff (not providing direct care) |
0 |
0 |
| Nursing Assistant / Auxiliary Nurse |
8 |
0 |
| Registered Nurse (First Year in Practice) |
0 |
0 |
| Registered Nurse (1+ Years in Practice) |
0 |
0 |
| Domestic staff |
0 |
16 |
| Catering staff |
0 |
21 |
| Nursing Assistant / Auxiliary Nurse |
07:30-14:00, 22 staff
14:00-21:00, 17 staff
21:00-07:30, 9 staff |
| Registered Nurse (First Year in Practice) |
Included in Registered Nurse (1+ year in practice) figures. |
| Registered Nurse (1+ Years in Practice) |
07:30-14:00, 6 staff
14:00-21:00, 5 staff
21:0 -07:30, 3 staff |
Service summary
Bodlondeb Care Home: Service summary
| Service Type |
Care Home Service |
| Type of Care |
Adults With Nursing |
| Approval Date |
19/02/2019 |
| Maximum number of places |
68 |
| Service Conditions |
- The responsible individual for this service is Mario Franz Kreft MBE
- A maximum of 68 individuals can be accommodated at this service
- Pendine Park Care Organisation Ltd is registered to provide a Care Home Service at Bodlondeb Care Home Pendine Park Care Organisation, Summerhill road, Wrexham LL114YE
|
| How many people in total did the service provide care and support to during the last financial year? |
84 |
Service management
Bodlondeb Care Home: Service management
| Responsible Individual(s) |
Mario Kreft MBE |
| Manager(s) |
Ann Chapman |
Languages used at the service
Bodlondeb Care Home: Languages used at the service
| What is the main language through which the service is provided? |
English |
| Other languages used in the provision of the service |
There are no other languages used at the service |
| Non-verbal communication methods used at the service |
There are no non verbal communication methods used at the service |
Service facilities and accommodation
- Access to minibus or other transport
- Activities room (Art, Music, Games, Computers, etc.)
- Close to local shops / amenities
- Garden(s)
- Hairdressing / beauty services
- Internet access
- Laundry service
- Lifts
- Near public transport
- Number of bathrooms with assisted bathing facilities: 2
- Number of bedrooms with en‑suite facilities: 68
- Number of communal lounges: 15
- Number of dining rooms: 8
- Number of shared bedrooms: 0
- Number of single bedrooms: 68
- On‑site parking
- Outdoor seating / entertainment area
- Pet friendly (or by arrangement)
- Phone point
- Quiet areas
- Residents’ kitchenette / communal kitchen
- Semi‑independent flat
- TV point
- Wheelchair access
- Wildlife / domesticated animals
- Woodland / ponds
Engagement with people using the service
Senior management are accessible and open to consultation and promote positive relationships with residents, families/representatives, staff, commissioners, regulators, professional bodies, visiting professionals. A range of engagement opportunities exist for staff, residents/representatives and are wide and varied. Voices are heard in a range of ways and are collated in the QOCR. Arrangements exist to ensure residents/representatives co-produce and contribute to our Care Planning process, and they, staff, and related stakeholders are consulted and informed of the service through Care and Support Planning for the mind, body, and soul; Engagement in care planning, risk assessments, and reviews; Triangulated Primary Care & Support Plan Quality Reviews; Care & Support Plan audits and Medication reviews; NRI/SRI visits; Client surveys; Representative Groups’ activity; Staff engagement; Staff surveys and supervisions; Staff/Manager/Other Dept contributions on QOCR; Social Media activity.
Compliance and quality statement
Not Inspected - Strong Internal Checks
Although we were not inspected by Care Inspectorate Wales during the reporting period, we regularly review the care and support we provide. These reviews give us confidence people are receiving safe, person-centred care which meets their needs and supports their wellbeing.
We are confident our service meets the standards set out under section 27(1) of the 2016 Act.
Fees charged by the service
Bodlondeb Care Home: Fees charged by the service
| The minimum weekly fee payable during the last financial year? |
£1502.14 |
| The maximum weekly fee payable during the last financial year? |
£6077.88 |
Complaints processed by the service
Bodlondeb Care Home: Complaints processed by the service
| Total number of formal complaints made during the last financial year |
1 |
| Number of active complaints outstanding |
0 |
| Number of complaints upheld |
0 |
| Number of complaints partially upheld |
0 |
| Number of complaints not upheld |
1 |
Staff working at the service
Bodlondeb Care Home: Staff summary
| The total number of full time equivalent posts at the service (as at 31 March) |
169 |
| 1 |
0 |
| 1 |
0 |
| 11 |
0 |
| 136 |
0 |
| 10 |
0 |
| 12 |
0 |
| 21 |
1 |
| Manager |
All staff have completed |
All staff have completed |
| Deputy Manager |
All staff have completed |
All staff have completed |
| Supervisory Staff (not providing direct care) |
All staff have completed |
All staff have completed |
| Nursing Assistant / Auxiliary Nurse |
All staff have completed |
All staff have completed |
| Registered Nurse (1+ Years in Practice) |
All staff have completed |
All staff have completed |
| Domestic staff |
Working towards all staff completing |
Working towards all staff completing |
| Catering staff |
Working towards all staff completing |
Working towards all staff completing |
| Manager |
All staff have completed |
All staff have completed |
| Deputy Manager |
All staff have completed |
All staff have completed |
| Supervisory Staff (not providing direct care) |
All staff have completed |
All staff have completed |
| Nursing Assistant / Auxiliary Nurse |
All staff have completed |
All staff have completed |
| Registered Nurse (1+ Years in Practice) |
All staff have completed |
All staff have completed |
| Domestic staff |
Working towards all staff completing |
Working towards all staff completing |
| Catering staff |
Working towards all staff completing |
Working towards all staff completing |
| Manager |
All staff have completed |
All staff have completed |
| Deputy Manager |
All staff have completed |
All staff have completed |
| Supervisory Staff (not providing direct care) |
All staff have completed |
All staff have completed |
| Nursing Assistant / Auxiliary Nurse |
All staff have completed |
All staff have completed |
| Registered Nurse (1+ Years in Practice) |
All staff have completed |
All staff have completed |
| Domestic staff |
All staff have completed |
Working towards all staff completing |
| Catering staff |
Working towards all staff completing |
Working towards all staff completing |
| Manager |
All staff have completed |
All staff have completed |
| Deputy Manager |
All staff have completed |
All staff have completed |
| Supervisory Staff (not providing direct care) |
All staff have completed |
All staff have completed |
| Nursing Assistant / Auxiliary Nurse |
All staff have completed |
Working towards all staff completing |
| Registered Nurse (1+ Years in Practice) |
All staff have completed |
All staff have completed |
| Domestic staff |
Not relevant to this staff group |
Working towards all staff completing |
| Catering staff |
Not relevant to this staff group |
Working towards all staff completing |
| Manager |
All staff have completed |
All staff have completed |
| Deputy Manager |
All staff have completed |
All staff have completed |
| Supervisory Staff (not providing direct care) |
All staff have completed |
All staff have completed |
| Nursing Assistant / Auxiliary Nurse |
All staff have completed |
All staff have completed |
| Registered Nurse (1+ Years in Practice) |
All staff have completed |
All staff have completed |
| Domestic staff |
Working towards all staff completing |
Working towards all staff completing |
| Catering staff |
Working towards all staff completing |
Working towards all staff completing |
| Manager |
1 |
0 |
0 |
| Deputy Manager |
1 |
0 |
0 |
| Supervisory Staff (not providing direct care) |
8 |
0 |
0 |
| Nursing Assistant / Auxiliary Nurse |
97 |
0 |
0 |
| Registered Nurse (1+ Years in Practice) |
8 |
0 |
0 |
| Domestic staff |
12 |
0 |
0 |
| Catering staff |
21 |
0 |
0 |
| Manager |
0 |
0 |
| Deputy Manager |
0 |
0 |
| Supervisory Staff (not providing direct care) |
3 |
0 |
| Nursing Assistant / Auxiliary Nurse |
39 |
0 |
| Registered Nurse (1+ Years in Practice) |
2 |
0 |
| Domestic staff |
0 |
0 |
| Catering staff |
0 |
0 |
| 1 |
0 |
| 1 |
0 |
| 3 |
8 |
| 79 |
57 |
| 7 |
3 |
| 0 |
12 |
| 13 |
8 |
| Manager |
1 |
0 |
| Deputy Manager |
1 |
0 |
| Supervisory Staff (not providing direct care) |
10 |
0 |
| Nursing Assistant / Auxiliary Nurse |
32 |
0 |
| Registered Nurse (1+ Years in Practice) |
10 |
0 |
| Domestic staff |
0 |
0 |
| Catering staff |
0 |
0 |
| Manager |
0 |
0 |
| Deputy Manager |
0 |
0 |
| Supervisory Staff (not providing direct care) |
1 |
0 |
| Nursing Assistant / Auxiliary Nurse |
16 |
0 |
| Registered Nurse (1+ Years in Practice) |
0 |
0 |
| Domestic staff |
0 |
12 |
| Catering staff |
0 |
21 |
| Nursing Assistant / Auxiliary Nurse |
07:30-14:00, 16 staff
14:00-21:00, 16 staff
21:00-07:30, 6 staff |
| Registered Nurse (1+ Years in Practice) |
07:30-14:00, 4 staff
14:00-21:00, 4 staff
21:00-07:30, 2 staff |
Service summary
Bryn Seiont Newydd: Service summary
| Service Type |
Care Home Service |
| Type of Care |
Adults With Nursing |
| Approval Date |
30/01/2019 |
| Maximum number of places |
107 |
| Service Conditions |
- The responsible individual for this service is Mario Franz Kreft MBE
- A maximum of 107 individuals can be accommodated at this service
- Pendine Park Care Organisation Ltd is registered to provide a Care Home Service at Bryn Seiont Newydd, Pant Road, Caernarfon, LL55 2YU
|
| How many people in total did the service provide care and support to during the last financial year? |
154 |
Service management
Bryn Seiont Newydd: Service management
| Responsible Individual(s) |
Mario Kreft MBE |
| Manager(s) |
Sandra Evans |
Languages used at the service
Bryn Seiont Newydd: Languages used at the service
| What is the main language through which the service is provided? |
Both |
| Other languages used in the provision of the service |
There are no other languages used at the service |
| Non-verbal communication methods used at the service |
There are no non verbal communication methods used at the service |
Service facilities and accommodation
- Access to minibus or other transport
- Activities room (Art, Music, Games, Computers, etc.)
- Close to local shops / amenities
- Garden(s)
- Hairdressing / beauty services
- Internet access
- Laundry service
- Lifts
- Near public transport
- Number of bathrooms with assisted bathing facilities: 4
- Number of bedrooms with en‑suite facilities: 107
- Number of communal lounges: 18
- Number of dining rooms: 15
- Number of shared bedrooms: 0
- Number of single bedrooms: 107
- On‑site parking
- Outdoor seating / entertainment area
- Pet friendly (or by arrangement)
- Phone point
- Quiet areas
- Residents’ kitchenette / communal kitchen
- Semi‑independent flat
- Sensory areas
- TV point
- Wheelchair access
- Wildlife / domesticated animals
Engagement with people using the service
Senior management are accessible and open to consultation and promote positive relationships with residents, families/representatives, staff, commissioners, regulators, professional bodies, visiting professionals. A range of engagement opportunities exist for staff, residents/representatives and are wide and varied. Voices are heard in a range of ways and are collated in the QOCR. Arrangements exist to ensure residents/representatives co-produce and contribute to our Care Planning process, and they, staff, and related stakeholders are consulted and informed of the service through Care and Support Planning for the mind, body, and soul; Engagement in care planning, risk assessments, and reviews; Triangulated Primary Care & Support Plan Quality Reviews; Care & Support Plan audits and Medication reviews; NRI/SRI visits; Client surveys; Representative Groups’ activity; Staff engagement; Staff surveys and supervisions; Staff/Manager/Other Dept contributions on QOCR; Social Media activity.
Compliance and quality statement
Inspected - Delivering Quality Care
During the reporting period, Care Inspectorate Wales visited our service. We're proud their findings show we provide safe, effective, and supportive care for the people who use our services, meeting the required standards under section 27(1) of the Regulation and Inspection of Social Care (Wales) Act 2016.
We also carry out regular reviews to make sure the care and support we offer continues to meet people's needs and helps them achieve positive outcomes.
Fees charged by the service
Bryn Seiont Newydd: Fees charged by the service
| The minimum weekly fee payable during the last financial year? |
£1475.00 |
| The maximum weekly fee payable during the last financial year? |
£6299.69 |
Complaints processed by the service
Bryn Seiont Newydd: Complaints processed by the service
| Total number of formal complaints made during the last financial year |
2 |
| Number of active complaints outstanding |
0 |
| Number of complaints upheld |
0 |
| Number of complaints partially upheld |
0 |
| Number of complaints not upheld |
2 |
Staff working at the service
Bryn Seiont Newydd: Staff summary
| The total number of full time equivalent posts at the service (as at 31 March) |
174 |
| 1 |
0 |
| 1 |
0 |
| 5 |
0 |
| 153 |
0 |
| 17 |
0 |
| 28 |
0 |
| 15 |
1 |
| Manager |
All staff have completed |
All staff have completed |
| Deputy Manager |
All staff have completed |
All staff have completed |
| Supervisory Staff (not providing direct care) |
All staff have completed |
All staff have completed |
| Nursing Assistant / Auxiliary Nurse |
Working towards all staff completing |
Working towards all staff completing |
| Registered Nurse (1+ Years in Practice) |
All staff have completed |
Working towards all staff completing |
| Domestic staff |
All staff have completed |
Working towards all staff completing |
| Catering staff |
All staff have completed |
Working towards all staff completing |
| Manager |
All staff have completed |
All staff have completed |
| Deputy Manager |
All staff have completed |
All staff have completed |
| Supervisory Staff (not providing direct care) |
All staff have completed |
All staff have completed |
| Nursing Assistant / Auxiliary Nurse |
Working towards all staff completing |
Working towards all staff completing |
| Registered Nurse (1+ Years in Practice) |
All staff have completed |
Working towards all staff completing |
| Domestic staff |
All staff have completed |
Working towards all staff completing |
| Catering staff |
All staff have completed |
Working towards all staff completing |
| Manager |
All staff have completed |
All staff have completed |
| Deputy Manager |
All staff have completed |
All staff have completed |
| Supervisory Staff (not providing direct care) |
All staff have completed |
All staff have completed |
| Nursing Assistant / Auxiliary Nurse |
Working towards all staff completing |
Working towards all staff completing |
| Registered Nurse (1+ Years in Practice) |
Working towards all staff completing |
Working towards all staff completing |
| Domestic staff |
Working towards all staff completing |
Working towards all staff completing |
| Catering staff |
All staff have completed |
Working towards all staff completing |
| Manager |
All staff have completed |
All staff have completed |
| Deputy Manager |
All staff have completed |
All staff have completed |
| Supervisory Staff (not providing direct care) |
All staff have completed |
Working towards all staff completing |
| Nursing Assistant / Auxiliary Nurse |
Working towards all staff completing |
Working towards all staff completing |
| Registered Nurse (1+ Years in Practice) |
All staff have completed |
Working towards all staff completing |
| Domestic staff |
Not relevant to this staff group |
Working towards all staff completing |
| Catering staff |
Not relevant to this staff group |
Working towards all staff completing |
| Manager |
All staff have completed |
All staff have completed |
| Deputy Manager |
All staff have completed |
All staff have completed |
| Supervisory Staff (not providing direct care) |
All staff have completed |
All staff have completed |
| Nursing Assistant / Auxiliary Nurse |
Working towards all staff completing |
Working towards all staff completing |
| Registered Nurse (1+ Years in Practice) |
Working towards all staff completing |
Working towards all staff completing |
| Domestic staff |
Working towards all staff completing |
Working towards all staff completing |
| Catering staff |
Working towards all staff completing |
All staff have completed |
| Manager |
1 |
0 |
0 |
| Deputy Manager |
1 |
0 |
0 |
| Supervisory Staff (not providing direct care) |
5 |
0 |
0 |
| Nursing Assistant / Auxiliary Nurse |
131 |
0 |
0 |
| Registered Nurse (1+ Years in Practice) |
13 |
0 |
0 |
| Domestic staff |
23 |
0 |
0 |
| Catering staff |
14 |
0 |
0 |
| Manager |
0 |
0 |
| Deputy Manager |
0 |
0 |
| Supervisory Staff (not providing direct care) |
0 |
0 |
| Nursing Assistant / Auxiliary Nurse |
22 |
0 |
| Registered Nurse (1+ Years in Practice) |
4 |
0 |
| Domestic staff |
5 |
0 |
| Catering staff |
1 |
0 |
| 1 |
0 |
| 0 |
1 |
| 3 |
2 |
| 55 |
98 |
| 9 |
8 |
| 1 |
27 |
| 6 |
9 |
| Manager |
1 |
0 |
| Deputy Manager |
1 |
0 |
| Supervisory Staff (not providing direct care) |
5 |
0 |
| Nursing Assistant / Auxiliary Nurse |
58 |
0 |
| Registered Nurse (1+ Years in Practice) |
17 |
0 |
| Domestic staff |
0 |
0 |
| Catering staff |
0 |
0 |
| Manager |
0 |
0 |
| Deputy Manager |
0 |
0 |
| Supervisory Staff (not providing direct care) |
0 |
0 |
| Nursing Assistant / Auxiliary Nurse |
21 |
0 |
| Registered Nurse (1+ Years in Practice) |
0 |
0 |
| Domestic staff |
0 |
28 |
| Catering staff |
0 |
15 |
| Nursing Assistant / Auxiliary Nurse |
07:30-14:00, 27 staff
14:00-21:00, 27 staff
21:00-07:30, 14 staff |
| Registered Nurse (1+ Years in Practice) |
07:30-14:00, 6 staff
14:00-21:00, 6 staff
21:0 -07:30, 2 staff |
Service summary
Gwern Alyn Care Home: Service summary
| Service Type |
Care Home Service |
| Type of Care |
Adults Without Nursing |
| Approval Date |
28/01/2019 |
| Maximum number of places |
29 |
| Service Conditions |
- The responsible individual for this service is Mario Franz Kreft MBE
- A maximum of 29 individuals can be accommodated at this service
- Pendine Park Care Organisation Ltd is registered to provide a Care Home Service at Gwern Alyn Care Home, 48 Percy Road, Wrexham, LL13 7EF
|
| How many people in total did the service provide care and support to during the last financial year? |
41 |
Service management
Gwern Alyn Care Home: Service management
| Responsible Individual(s) |
Mario Kreft MBE |
| Manager(s) |
Cindy Clutton |
Languages used at the service
Gwern Alyn Care Home: Languages used at the service
| What is the main language through which the service is provided? |
English |
| Other languages used in the provision of the service |
There are no other languages used at the service |
| Non-verbal communication methods used at the service |
There are no non verbal communication methods used at the service |
Service facilities and accommodation
- Access to minibus or other transport
- Activities room (Art, Music, Games, Computers, etc.)
- Close to local shops / amenities
- Garden(s)
- Hairdressing / beauty services
- Internet access
- Laundry service
- Lifts
- Near public transport
- Number of bathrooms with assisted bathing facilities: 1
- Number of bedrooms with en‑suite facilities: 19
- Number of communal lounges: 5
- Number of dining rooms: 3
- Number of shared bedrooms: 1
- Number of single bedrooms: 27
- On‑site parking
- Outdoor seating / entertainment area
- Pet friendly (or by arrangement)
- Phone point
- Quiet areas
- Residents’ kitchenette / communal kitchen
- TV point
- Wheelchair access
- Wildlife / domesticated animals
- Woodland / ponds
Engagement with people using the service
Senior management are accessible and open to consultation and promote positive relationships with residents, families/representatives, staff, commissioners, regulators, professional bodies, visiting professionals. A range of engagement opportunities exist for staff, residents/representatives and are wide and varied. Voices are heard in a range of ways and are collated in the QOCR. Arrangements exist to ensure residents/representatives co-produce and contribute to our Care Planning process, and they, staff, and related stakeholders are consulted and informed of the service through Care and Support Planning for the mind, body, and soul; Engagement in care planning, risk assessments, and reviews; Triangulated Primary Care & Support Plan Quality Reviews; Care & Support Plan audits and Medication reviews; NRI/SRI visits; Client surveys; Representative Groups’ activity; Staff engagement; Staff surveys and supervisions; Staff/Manager/Other Dept contributions on QOCR; Social Media activity.
Compliance and quality statement
Not Inspected - Strong Internal Checks
Although we were not inspected by Care Inspectorate Wales during the reporting period, we regularly review the care and support we provide. These reviews give us confidence people are receiving safe, person-centred care which meets their needs and supports their wellbeing.
We are confident our service meets the standards set out under section 27(1) of the 2016 Act.
Fees charged by the service
Gwern Alyn Care Home: Fees charged by the service
| The minimum weekly fee payable during the last financial year? |
£908.21 |
| The maximum weekly fee payable during the last financial year? |
£1040.04 |
Complaints processed by the service
Gwern Alyn Care Home: Complaints processed by the service
| Total number of formal complaints made during the last financial year |
1 |
| Number of active complaints outstanding |
0 |
| Number of complaints upheld |
0 |
| Number of complaints partially upheld |
1 |
| Number of complaints not upheld |
0 |
Staff working at the service
Gwern Alyn Care Home: Staff summary
| The total number of full time equivalent posts at the service (as at 31 March) |
31 |
| Manager |
All staff have completed |
All staff have completed |
| Senior Care Worker |
All staff have completed |
All staff have completed |
| Care Worker |
All staff have completed |
All staff have completed |
| Domestic staff |
All staff have completed |
All staff have completed |
| Catering staff |
Working towards all staff completing |
All staff have completed |
| Manager |
All staff have completed |
All staff have completed |
| Senior Care Worker |
All staff have completed |
All staff have completed |
| Care Worker |
All staff have completed |
All staff have completed |
| Domestic staff |
All staff have completed |
All staff have completed |
| Catering staff |
Working towards all staff completing |
All staff have completed |
| Manager |
All staff have completed |
All staff have completed |
| Senior Care Worker |
All staff have completed |
All staff have completed |
| Care Worker |
All staff have completed |
All staff have completed |
| Domestic staff |
All staff have completed |
All staff have completed |
| Catering staff |
All staff have completed |
All staff have completed |
| Manager |
All staff have completed |
All staff have completed |
| Senior Care Worker |
All staff have completed |
Working towards all staff completing |
| Care Worker |
All staff have completed |
Working towards all staff completing |
| Domestic staff |
Not relevant to this staff group |
All staff have completed |
| Catering staff |
Not relevant to this staff group |
Working towards all staff completing |
| Manager |
All staff have completed |
All staff have completed |
| Senior Care Worker |
Working towards all staff completing |
All staff have completed |
| Care Worker |
Working towards all staff completing |
All staff have completed |
| Domestic staff |
All staff have completed |
All staff have completed |
| Catering staff |
Working towards all staff completing |
All staff have completed |
| Manager |
1 |
0 |
0 |
| Senior Care Worker |
6 |
0 |
0 |
| Care Worker |
10 |
0 |
0 |
| Domestic staff |
5 |
0 |
0 |
| Catering staff |
12 |
0 |
0 |
| Manager |
0 |
0 |
| Senior Care Worker |
0 |
0 |
| Care Worker |
2 |
0 |
| Domestic staff |
0 |
0 |
| Catering staff |
0 |
0 |
| Manager |
1 |
0 |
| Senior Care Worker |
4 |
0 |
| Care Worker |
3 |
0 |
| Domestic staff |
0 |
0 |
| Catering staff |
0 |
0 |
| Manager |
0 |
0 |
| Senior Care Worker |
0 |
0 |
| Care Worker |
2 |
0 |
| Domestic staff |
0 |
5 |
| Catering staff |
0 |
12 |
| Senior Care Worker |
07:30 - 14:00, 1 staff
14:00 - 21:00, 1 staff
21:00 - 07:30, 1 staff |
| Care Worker |
07:30 - 14:00, 4 staff
14:00 - 21:00, 3 staff
21:00 - 07:30, 1 staff |
Service summary
Hillbury House Care Home: Service summary
| Service Type |
Care Home Service |
| Type of Care |
Adults Without Nursing |
| Approval Date |
31/01/2019 |
| Maximum number of places |
64 |
| Service Conditions |
- The responsible individual for this service is Mario Franz Kreft MBE
- A maximum of 64 individuals can be accommodated at this service
- Pendine Park Care Organisation Ltd is registered to provide a Care Home Service at Hillbury House Care Home, 2 Hillbury Road, Wrexham, LL13 7ET
|
| How many people in total did the service provide care and support to during the last financial year? |
97 |
Service management
Hillbury House Care Home: Service management
| Responsible Individual(s) |
Mario Kreft MBE |
| Manager(s) |
Cindy Clutton |
Languages used at the service
Hillbury House Care Home: Languages used at the service
| What is the main language through which the service is provided? |
English |
| Other languages used in the provision of the service |
There are no other languages used at the service |
| Non-verbal communication methods used at the service |
There are no non verbal communication methods used at the service |
Service facilities and accommodation
- Access to minibus or other transport
- Activities room (Art, Music, Games, Computers, etc.)
- Close to local shops / amenities
- Garden(s)
- Hairdressing / beauty services
- Internet access
- Laundry service
- Lifts
- Near public transport
- Number of bathrooms with assisted bathing facilities: 3
- Number of bedrooms with en‑suite facilities: 61
- Number of communal lounges: 7
- Number of dining rooms: 3
- Number of shared bedrooms: 1
- Number of single bedrooms: 62
- On‑site parking
- Outdoor seating / entertainment area
- Pet friendly (or by arrangement)
- Phone point
- Quiet areas
- Residents’ kitchenette / communal kitchen
- TV point
- Wheelchair access
- Wildlife / domesticated animals
- Woodland / ponds
Engagement with people using the service
Senior management are accessible and open to consultation and promote positive relationships with residents, families/representatives, staff, commissioners, regulators, professional bodies, visiting professionals. A range of engagement opportunities exist for staff, residents/representatives and are wide and varied. Voices are heard in a range of ways and are collated in the QOCR. Arrangements exist to ensure residents/representatives co-produce and contribute to our Care Planning process, and they, staff, and related stakeholders are consulted and informed of the service through Care and Support Planning for the mind, body, and soul; Engagement in care planning, risk assessments, and reviews; Triangulated Primary Care & Support Plan Quality Reviews; Care & Support Plan audits and Medication reviews; NRI/SRI visits; Client surveys; Representative Groups’ activity; Staff engagement; Staff surveys and supervisions; Staff/Manager/Other Dept contributions on QOCR; Social Media activity.
Compliance and quality statement
Inspected - Delivering Quality Care
During the reporting period, Care Inspectorate Wales visited our service. We're proud their findings show we provide safe, effective, and supportive care for the people who use our services, meeting the required standards under section 27(1) of the Regulation and Inspection of Social Care (Wales) Act 2016.
We also carry out regular reviews to make sure the care and support we offer continues to meet people's needs and helps them achieve positive outcomes.
Fees charged by the service
Hillbury House Care Home: Fees charged by the service
| The minimum weekly fee payable during the last financial year? |
£981.52 |
| The maximum weekly fee payable during the last financial year? |
£1171.83 |
Complaints processed by the service
Hillbury House Care Home: Complaints processed by the service
| Total number of formal complaints made during the last financial year |
1 |
| Number of active complaints outstanding |
0 |
| Number of complaints upheld |
0 |
| Number of complaints partially upheld |
1 |
| Number of complaints not upheld |
0 |
Staff working at the service
Hillbury House Care Home: Staff summary
| The total number of full time equivalent posts at the service (as at 31 March) |
62 |
| 1 |
0 |
| 2 |
0 |
| 1 |
0 |
| 8 |
0 |
| 34 |
0 |
| 8 |
0 |
| 12 |
0 |
| Manager |
All staff have completed |
All staff have completed |
| Deputy Manager |
All staff have completed |
All staff have completed |
| Supervisory Staff (not providing direct care) |
All staff have completed |
All staff have completed |
| Senior Care Worker |
All staff have completed |
All staff have completed |
| Care Worker |
Working towards all staff completing |
Working towards all staff completing |
| Domestic staff |
All staff have completed |
All staff have completed |
| Catering staff |
Working towards all staff completing |
All staff have completed |
| Manager |
All staff have completed |
All staff have completed |
| Deputy Manager |
All staff have completed |
All staff have completed |
| Supervisory Staff (not providing direct care) |
All staff have completed |
All staff have completed |
| Senior Care Worker |
All staff have completed |
All staff have completed |
| Care Worker |
Working towards all staff completing |
Working towards all staff completing |
| Domestic staff |
All staff have completed |
All staff have completed |
| Catering staff |
Working towards all staff completing |
All staff have completed |
| Manager |
All staff have completed |
All staff have completed |
| Deputy Manager |
All staff have completed |
All staff have completed |
| Supervisory Staff (not providing direct care) |
All staff have completed |
All staff have completed |
| Senior Care Worker |
All staff have completed |
All staff have completed |
| Care Worker |
All staff have completed |
Working towards all staff completing |
| Domestic staff |
All staff have completed |
All staff have completed |
| Catering staff |
All staff have completed |
All staff have completed |
| Manager |
All staff have completed |
All staff have completed |
| Deputy Manager |
All staff have completed |
All staff have completed |
| Supervisory Staff (not providing direct care) |
All staff have completed |
All staff have completed |
| Senior Care Worker |
All staff have completed |
All staff have completed |
| Care Worker |
Working towards all staff completing |
Working towards all staff completing |
| Domestic staff |
Not relevant to this staff group |
All staff have completed |
| Catering staff |
Not relevant to this staff group |
Working towards all staff completing |
| Manager |
All staff have completed |
All staff have completed |
| Deputy Manager |
All staff have completed |
All staff have completed |
| Supervisory Staff (not providing direct care) |
All staff have completed |
All staff have completed |
| Senior Care Worker |
All staff have completed |
All staff have completed |
| Care Worker |
Working towards all staff completing |
Working towards all staff completing |
| Domestic staff |
All staff have completed |
All staff have completed |
| Catering staff |
Working towards all staff completing |
All staff have completed |
| Manager |
1 |
0 |
0 |
| Deputy Manager |
2 |
0 |
0 |
| Supervisory Staff (not providing direct care) |
1 |
0 |
0 |
| Senior Care Worker |
8 |
0 |
0 |
| Care Worker |
33 |
0 |
0 |
| Domestic staff |
8 |
0 |
0 |
| Catering staff |
12 |
0 |
0 |
| Manager |
0 |
0 |
| Deputy Manager |
0 |
0 |
| Supervisory Staff (not providing direct care) |
0 |
0 |
| Senior Care Worker |
0 |
0 |
| Care Worker |
1 |
0 |
| Domestic staff |
0 |
0 |
| Catering staff |
0 |
0 |
| 1 |
0 |
| 1 |
1 |
| 1 |
0 |
| 5 |
3 |
| 18 |
16 |
| 1 |
7 |
| 4 |
8 |
| Manager |
1 |
0 |
| Deputy Manager |
2 |
0 |
| Supervisory Staff (not providing direct care) |
1 |
0 |
| Senior Care Worker |
5 |
0 |
| Care Worker |
12 |
0 |
| Domestic staff |
0 |
0 |
| Catering staff |
0 |
0 |
| Manager |
0 |
0 |
| Deputy Manager |
0 |
0 |
| Supervisory Staff (not providing direct care) |
0 |
0 |
| Senior Care Worker |
0 |
0 |
| Care Worker |
2 |
0 |
| Domestic staff |
0 |
8 |
| Catering staff |
0 |
12 |
| Senior Care Worker |
07:30 - 14:00, 3 staff
14:00 - 21:00, 3 staff
21:00 - 07:30, 1 staff |
| Care Worker |
07:30 - 14:00, 10 staff
14:00 - 21:00, 8 staff
21:00 - 07:30, 5 staff |